I just wasted 30 minutes on the phone with a customer service representative straightening out a screw-up emanating from their end. The automated intro said that a "helpful customer care" rep would be available in one minutes (sic)." Don't tell me how helpful and caring you are. Just do your job and do it right.
This change from 'service' to 'care' is squishy, bien-pensant liberal feel-good bullshit and quite in keeping wth the Age of Feeling, the Age of Obama Yomama. It's humbug I tell you, humbug!
Merry Christmas.
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